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Reimagine Experiences: Honoring Our Values and Visitor Needs
What are the Questions We Need to Ask?
Join Janella Watson, Marsha Semmel, Aaron Goldblatt, Peggy Monahan, Dana Schloss, Seth Frankel and Polly McKenna-Cress to participate in small-group discussions to dig into some of the issues and common questions that face us all. We’ll share and establish the common, essential questions we need to address as we design and re-open public experiences.

As we all anguish over how we bring audiences back it’s clear we need a plan that’s adaptable, flexible, and responsive--because that plan will evolve. The outcome of these discussions is to begin to establish as many essential question(s) we need to be asking ourselves and our teams as we make our way through these next months and new processes. Keeping in mind the values we won’t compromise on but also soliciting the needs of our intended audiences.

Advance reading: https://www.studiotectonic.com/museum-tips-and-thoughts-in-a-covid-world/

Small group discussions:
·Equity – how is equity baked-in to the culture moving forward vs. the catch-up we have been playing, or losing ground?
·Confidence – how do we lead staff, invite in visitors, work with volunteers, feel confident that we are creating “safe spaces” for engagement and learning?
·Rapid Response – How do we move from surveying to scrutinizing to see if anything is going sideways and needs to be mitigated without causing deep disruption to visitor or staff?
·Values – What do we value, and more importantly what do our visitors value, above all else even if we have to get there through new or different means? (social experience, hands-on interaction, immersion)
·Perception – How do we create safe environments (cleaning, sanitizing, more space/limited access, etc.) BUT more importantly how do we ensure the public’s perception is that our places are safe?
·Longview - How do we phase-in procedures as sanctions are slowly lifted? Will we rely on social pressures alone or will we have enforced rules?

May 28, 2020 02:00 PM in Eastern Time (US and Canada)

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